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What a check‑in sounds like.

A 48-hour check-in with Eleanor Moretti, whose husband Frank went home two days ago after a heart-failure stay. Listen for how the call checks each warning sign, asks whether a 911-level symptom is happening right now, and relays what to do for one that needs the provider.

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Simulated call Fictional resident and warning signs Family member's voice is AI-generated TCIQ's side is the real system Callback number is fictional
48-hour check-in Riverfront Care Center → Eleanor Moretti 0:00 / 0:00
TCIQ check-in
Automated call · AI voice
Ready
Eleanor Moretti
Wife · family contact
Ready
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Two minutes, start to finish. Captions follow the audio.
−0:00

Conversation

  1. Each line appears here as it's spoken. Tap a line to replay it.

What TCIQ did

    Recorded 21 September 2026 in TCIQ's test environment. The call ran end to end without a phone network; Eleanor was played by a separate AI system in a different voice. Pauses before Eleanor speaks were shortened; TCIQ's words and timing are unedited. Timing on this page is measured from each speaker's own audio track. TCIQ is built, tested, and ready to pilot at your facility.

    Full transcript

    Read the transcript
    TCIQ
    Fixed greeting — the call says it is automatedHi, this is an automated check-in call from the care team at Riverfront Care Center, calling about Frank Moretti. Quick note before we start — if at any point you feel this is an emergency, please hang up and dial 911. Is this Frank Moretti, or a family member?
    Eleanor
    I'm his wife, Eleanor.
    TCIQ
    Hi Eleanor, thanks for picking up. How has he been feeling at home since coming back?
    Eleanor
    He's doing alright overall. He's tired and naps a lot, but he's up and moving around the house.
    TCIQ
    I'm glad to hear he's up and moving around. Has he had any trouble breathing or gotten winded doing things that were easier before, or needed extra pillows to sleep?
    Eleanor
    Yesterday he got winded walking to the bathroom and had to sit on the edge of the bed for a minute. He's been fine since then, though.
    TCIQ
    Fixed follow-up for a 911-level signThanks for telling me that. Just so I understand — is that happening right now, or has it already passed?
    Eleanor
    It passed once he sat down, and he's fine right now just sitting in his chair.
    TCIQ
    Fixed line, then the next warning signGot it — thank you for letting me know. I'll make a note so the care team is aware of it. There are just a few more things I want to ask you about. Have you noticed any new or worsening swelling in his ankles, feet, or legs, or shoes or socks feeling tighter than usual?
    Eleanor
    Yes, his ankles are puffier than when he got home, and his socks leave deep marks by evening.
    TCIQ
    Fixed line, then the next warning signThank you for letting me know. The discharge instructions say to contact the provider about that today, so please be sure to give them a call. Has his weight gone up by three pounds or more in a day, if you've been checking it each morning?
    Eleanor
    We haven't weighed him since he came home. And I'm not even sure where the scale is.
    TCIQ
    Fixed closing questionBefore we let you go, is there anything else you'd like us to know, or anything the care team can help you with?
    Eleanor
    No, I think that's it.
    TCIQ
    Its own close — then the fixed callback numberOkay, thanks for taking the call. I’ll make sure the care team knows, and we’ll check in again in about a week. If you need to reach us, our number is 5 6 3, 5 5 5, 0 1 4 3.
    Eleanor
    All right, thank you. Goodbye.

    After the call

    Concerns flagged

    Frank's breathing episode and ankle swelling are flagged. For a participating facility, its designated contact gets an email summary when the call ends.

    Saved record

    The answered call is saved as a transcript with a factual summary: what was said, not what anyone should do.

    What it doesn't do

    It's designed not to diagnose, interpret symptoms, or give medical advice. It isn't an emergency service.

    Built, tested, and ready to pilot at your facility
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    Questions about the call, the pilot, or your EHR: info@gotciq.com

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